Müll, Straßenschäden, defekte Ampeln oder Straßenbeleuchtung - hier können Sie uns alles mitteilen.

Defect report

Ihre Meldung



Sicherheitshinweis: Die Übermittlung der Daten erfolgt über eine gesicherte, verschlüsselte SSL-Verbindung. Alle übermittelten Daten werden bis zum Ablauf der gesetzlichen Aufbewahrungsfristen elektronisch gespeichert und nicht an Dritte weitergegeben.

Report further defects or faults

With the official app of the Federal Government "Broadband Measurement" (available for the App Store and Google Play Store), you can measure the locally available data transfer rate on mobile devices or record the network availability and thus determine any existing dead spots. The app is available to you free of charge and without advertising.

The measurement is possible regardless of provider and technology. The individually recorded network availability (no network, 2G, 3G, 4G) is saved on the end device and displayed on a map. The data is also transmitted to the broadband measurement system and is used in aggregated form for a later overall presentation. The collected data will be used to discuss with the mobile phone providers where the networks need to be improved.

On the following page on broadband measurement (commissioned by the Federal Network Agency), you will find the necessary links to the apps and applications.

You can report street lighting faults by telephone or online in the following cases:

  • A street lighting pole has been knocked over/hit
  • A mast door or mast flap is open or defective (live parts openly accessible)
  • A lamp glass or a lamp tray is in danger of falling down
  • An entire street is dark
  • A luminaire at a crosswalk or level crossing is defective or there is a fault in the street lighting

You can find out about faults in Syna GmbH's gas or electricity network online or report them directly:

The cycle traffic reporting platform enables cyclists to report defects on cycle paths, such as missing markings, confusing signposts, unsafe situations, overgrown paths or other damage to cycle paths, free of charge online.

Translated with Deepl 26. March 2024